Orders typically ship within 1-2 business days. Please allow up to 3 business days during sale or promotions for your order to dispatch.

If you have any questions, contact us at contacteu@thefrankieshop.com, we are happy to assist you Monday through Friday (excluding FR bank holidays).

You can also reach us via WhatsApp at the following number: + 33 1 89 71 38 26. Our team is available from Monday to Friday between 10 am and 4 pm. We will get back to you within 2 hours of receiving your last message.